Episode 12: Service Design & Consequences
Ron Bronson joins Joel Goodman and Jon-Stephen Stansel to talk about how ongoing research leads to more compassionate and human design decisions in higher education content, websites, student services, and interactions. Ron also discusses what he calls Consequence Design and how it maps the hostility baked into human-centered and service design processes.
Episode 10: Ditch Canva for Real Designers
What’s the value of good design to a university’s brand reach? Jon-Stephen Stansel thinks it’s worth an awful lot more than Canva’s $13/month for overused templates. In this tenth episode of Thought Feeder, J.S. and Joel talk about how using mass-produced templated designs from any service can negatively affect an organization’s visual brand. They also offer alternatives to help bridge the gap for non-designers who are responsible for doing design work.
Episode 9: Higher Ed Homogeneity
Joel and J.S. discuss the sameness of marketing, design, and website user experiences across higher education and try to suss out ways to inject new life and variety into how we market our colleges and universities.