Episode 32: University Site Search

Thought Feeder
Episode 32: University Site Search
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Will Noble from Funnelback joins the show to talk about all things site search in higher ed. This episode is sponsored by Squiz.

Episode 12: Service Design & Consequences

Thought Feeder
Episode 12: Service Design & Consequences
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Ron Bronson joins Joel Goodman and Jon-Stephen Stansel to talk about how ongoing research leads to more compassionate and human design decisions in higher education content, websites, student services, and interactions. Ron also discusses what he calls Consequence Design and how it maps the hostility baked into human-centered and service design processes.